24 Hour Emergency Service for Flooded Carpet
Electrodry has a national network of flood restoration technicians who are on call to assist in the case of wet or flooded carpet managed through a 24 hour a day 7 day a week call centre. The Electrodry water restoration process will include:
- A thorough pre-inspection to determine the extent of the damage. Our moisture measuring equipment will be able to accurately measure the extent of the effected area, including the extent to which the water has spread under the carpet as well as measuring any moisture in walls or other hard surfaces that may be affected by water.
- After the pre-inspection we will determine if the carpet can be restored. If the carpet cannot be restored we will undertake a make safe and provide your insurer with a report stating the cause of the loss and that the carpet could not be restored. If the carpet can be restored we will prepare a report with the extent of the loss and send this to your insurer within 24 hours.
- We will extract the water from the carpet and, if required, remove the underlay from the carpet to enable rapid drying. We will then apply an anti-microbial agent to inhibit mould and bacterial growth ensuring your home will be safe for you and your family.
- Drying equipment including high speed lineal fans and dehumidifying machines will be installed to ensure rapid drying of the carpet and the building structure. In most cases the carpet and building structure will be dry in 48 to 72 hours.
- Your carpet will be relayed, with new underlay if necessary.
- We will clean and sanitise your carpet ensuring that it is cleaner and healthier than before the damage first occurred.
Advantage of the Electrodry service:
- Direct billing to insurers we can manage all billing and reporting matters directly with insurer reducing stress and paperwork.
- 24 hour a day, 7 day a week call centre and on call service. We are there when you need us.
- Electrodry has the most internationally qualified technicians of any carpet and upholstery cleaning and restoration company in Australia. We have the skills, equipment and experience to restore wet carpet as quickly and cost effectively as possible.